Please take a moment to read these notes to help you enjoy your visit to spa nation.
Etiquette : The Spa is a retreat for your body, mind and spirit. For the consideration of others, we request that visitors keep noise to a minimum. Children are not allowed at the Spa.. We ask that you respect other guests’ privacy by speaking softly. Cellular phones and electronic devices are discouraged and are not allowed in the spa room.
Reservations :Advance booking prior to your arrival is recommended to secure your preferred date and time of treatment. A credit card number is required at the time of booking for a confirmed appointment.
Check in :Please arrive at least 15 minutes prior to your scheduled treatment to avoid reduced treatment times. A late arrival will result in a shortened treatment to accommodate other guests fairly.
Special Consideration : If you are pregnant, you may wish to avoid booking treatments that involve the use of essentials oils. Massages or stimulating treatments are not recommended during the first three months of pregnancy. If you have high blood pressure, heart conditions, allergies, or other medical complications, we advise that you consult your doctor before signing up for any spa services. Please inform your therapist of any medical conditions. Smoking and Alcohol :Smoking and the consumption of alcohol within the spa are prohibited. It is also advisable to avoid the consumption of alcohol or heavy meals prior to, or after any spa treatment.
Cancellation Policy : A 24-hour cancellation notice is required to help us re-schedule your appointment, subject to space availability. Any cancellation with less than 4 hours’ notice will incur a 50% cancellation fee. A full fee will be imposed for a “no-show”.Valuables : We recommend that no Jewelry be worn at the Spa. The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the spa premises.
Refund Policy : Treatment packages are non-refundable. Unused portion of the packages are non-transferable or non-exchangeable for another time. Payment : We accept cash and all major credit cards. All prices are quoted in Indian Rupees and are subject to change without prior notice.